Complaint Management System
- Custom Complaint Portal: Develop a user-friendly interface where customers can easily submit complaints and track their progress.
- Automated Ticketing System: Automatically generate complaint tickets, assign them to relevant departments, and streamline resolution workflows.
- Real-Time Notifications: Keep customers and support teams updated with automated email or SMS notifications for every status change.
- Secure & Scalable: Build a secure platform that protects customer data and scales to accommodate growing complaint volumes.
- Detailed Reporting & Analytics: Integrated tools for generating insightful reports, tracking resolution times, and improving overall service efficiency.
